30-day money-back guarantee
Not happy in your first 30 days? You get your hosting money back. No long forms, no pressure to stay.
The guarantee covers your first payment for a new Shared Hosting (Starter, Business, Pro) or Reseller Hosting account, for both monthly and yearly billing. Ask within 30 days of the account being activated.
What is not refundable
- Domain registrations, renewals and transfers. The registry charges us as soon as the domain is registered, and the domain stays registered in your name.
- The free .com domain included with yearly Business and Pro: if you take a refund, its normal price (Rs 3,499) is deducted, and the domain remains yours.
- Renewal payments after your first payment. Please cancel before your renewal date if you do not want to continue.
- VPS servers after 7 days from activation. Within the first 7 days, VPS payments are refunded in full.
- Third-party products we buy for you, such as paid SSL certificates or software licenses.
- Accounts closed for breaking our Acceptable Use Policy.
Monthly plans
Monthly plans can be cancelled at any time. Cancelling stops the next renewal. After your first 30 days, we do not refund part of a month already paid.
How to ask for a refund
- Message us on WhatsApp or email billing@speedihost.com from your registered number or email.
- Tell us your domain or account name and how you paid.
- We confirm the amount and close the account. Please download any files you want to keep first.
Refunds are sent within 7 working days to the same method you paid with: JazzCash, Easypaisa, bank account or card. Card refunds can take longer to appear, depending on your bank.
Questions
Not sure if your case is covered? Ask us first. Write to support@speedihost.com or WhatsApp at +92 313 2669663.